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Frequently Asked Questions

Here is a list of the most frequently asked questions - please check to see your question hasn't already been answered before opening a new support ticket.

Popular Questions

1. I paid for my MRP membership but it didn't take me to the members site! What do I do? (323 views, created 2007-11-08 16:08:32)

2. I sent an email to one of Kim's email addresses but got no response. What gives? (323 views, created 2007-11-08 16:12:09)

3. I opened a support ticket for Download Site Creator and it was closed. Why? (318 views, created 2007-11-08 20:48:55)

4. What's the time frame for getting a reply to my support ticket? (273 views, created 2007-11-08 20:44:50)

5. I opened multiple support tickets and they were all closed out. Why? (268 views, created 2007-11-08 20:40:32)

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Your Question

Created on 2007-11-08 16:12:09 with 323 views.

Q: I sent an email to one of Kim's email addresses but got no response. What gives?

A: For several reasons, Kim is phasing out the use of her private emails for business use. Instead, she will be answering all inquiries personally through this helpdesk.